Support

Answers to common questions about Veilwise. If yours isn't here, email us and we'll get back to you.

What's the difference between free and Premium?

Eight essential steps are free forever. Premium unlocks 12 advanced protections plus future additions. You can choose a monthly or yearly subscription, or a one-time Lifetime purchase.

How do I restore a purchase on a new device?

Open Veilwise, go to Settings (the gear icon) and tap Restore Purchases. Your Premium access is tied to your Apple Account, so you won't be charged again.

How do I cancel my subscription?

On your iPhone, open the Settings app, tap your name, then Subscriptions, select Veilwise and choose Cancel. You keep access until the current period ends. Lifetime purchases never expire and don't need cancelling.

Does Veilwise change my settings automatically?

No. For your security, no app can change the system's privacy settings. Veilwise explains each step in plain language and points you to the exact place in Settings, so you stay in control.

Do you collect any of my data?

No. Veilwise has no account, no analytics and no servers. Everything stays on your device. See the Privacy Policy.

Which iPhones are supported?

Veilwise runs on iPhone with iOS 17 or later.

How do I get a refund?

Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.

Email support:

stangnrv@gmail.com

We usually reply within 2 business days.